Support

• Check your connection and device volume, then reload the page.
• Try another reciter; availability can vary by recitation.
• Close other tabs or apps using audio, and make sure your browser is up to date.

• Sign in or create an account from the login page.
• Manage your profile and appearance in Settings.
• Reading and listening work without an account; synced items need one.

See plans and manage Premium in Settings → Premium. If a purchase does not appear, sign in with the account used to buy it and use the restore option on that page.

Save Surahs on this device from Settings → Read offline. Offline content is stored in your browser and can be removed by the browser if storage runs low.

Start from the Quran page, then open Hifz for memorization practice or Tajweed for colour-coded rules. Use Search to find a Surah, Ayah or Juz.

Playlists, bookmarks and favourite reciters are saved to your account when you are signed in, and on this device when you are not. If something is missing, check that you are signed in to the same account on each device, then reload.

Turn reminders and browser push on or off in Settings. Browsers can block notifications for a site; if you stop receiving them, check your browser’s site permissions.

You can permanently delete your account yourself: open Settings → Account → Delete Account, type DELETE to confirm, and sign in again if asked. This cannot be undone and does not cancel a subscription held with your payment provider. If you cannot complete it, email quranziofficial@gmail.com. See the Privacy Policy for what is removed and what may be kept.

Email quranziofficial@gmail.com. Quranzi does not have a ticket system; messages are answered by email. You can also send a report through Feedback.